Turn Workplace Friction Into Stronger Team Performance

When weak accountability and guarded communication undermine team performance, the TIGERS 6 Principles™ provide a framework for building high-performing teams through clear behavioral expectations, stronger accountability, and candid communication.

Workplace Challenges That Undermine Team Performance

Communication breakdowns, accountability gaps, and competing priorities can slow execution, strain working relationships, and make organizational change harder to sustain.

Workplace Communication Breakdowns

Feedback triggers defensiveness. Important concerns go unspoken. Misunderstandings delay decisions and problem-solving.

Team Accountability Gaps

Ownership is unclear, commitments are missed, and work falls between the cracks.

Cross-Functional Misalignment

Departments pursue competing priorities, coordination suffers, and organizational progress slows.

Resistance to Change

Old habits persist, new practices fail to take hold, and improvements are difficult to sustain.

These workplace challenges are connected. Weak trust can undermine communication and contribute to costly employee turnover. Unclear accountability leads to missed commitments, communication gaps, and delayed project handoffs. Without a way to assess workplace behaviors, leaders may struggle to identify problems, measure progress, and demonstrate improvement. Addressing these challenges requires strengthening the behaviors that shape how people work together—and measuring whether those behaviors improve.

TIGERS 6 Principles framework for building high-performance teams using the TIGERS 6 Principles™

Trusted by Organizations building cultures where trust drives performance and people stay

AT&T

City of Bend

Boeing

Oregon State Parks

Costco

Northrop Grumman

The Behavioral Framework For Building High-Performance Teams

TIGERS® provides a practical framework for building high-performing teams by translating trust, accountability, feedback, collaboration, and follow-through into observable workplace behaviors.

Our work is grounded in six measurable behavior principles: Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success. 

These principles give leaders and teams a shared way to identify behavior gaps, create clearer agreements, and strengthen how work gets done.

For more than 30 years, TIGERS® programs have helped leaders strengthen collaboration, accountability, communication, and follow-through. Today, our training and licensing pathways help organizations develop leaders internally and help qualified professionals deliver proven TIGERS® methods with confidence.

Our role is simple. Make high-trust leadership practical, scalable, and sustainable—without requiring you to build the system from scratch.

TIGERS 6 Principles framework for building high-performance teams
Leadership Training for High-Performing Teams
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License the TIGERS Framework for Building High-Performing Teams
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Measure the Behaviors Behind High-Performing Teams
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Predictive Measurement & Diagnostics

Grounded in the TIGERS® 6 Principles, our behavioral assessment tools pinpoint performance gaps within minutes.

  • Identify hidden behavioral friction.
  • Strengthen team agreements objectively.
  • Apply data-backed leadership architecture.

Turnkey Delivery Assets

Stop wasting hours designing your own facilitator materials, learning guides, and team conversation tools.

  • Co-Branded Assets: Client-ready materials tailored to your practice.
  • Continuous Loop: Built-in tools for ongoing behavioral reinforcement.
  • Proven Architecture: Designed to extend value far past the initial workshop.

A Turnkey Framework for Building High-Performance Teams Without Starting From Scratch

A data-driven licensing system designed for internal HR architects and growth-minded consultants to assess, align, and scale workplace behaviors.

Deploy a Proven Framework, Built to Scale
Traditional training programs stop at the classroom door. TIGERS® delivers a licensed methodology that operationalizes human capabilities into measurable business outcomes that also scale.

  • For Corporate HR: Equip your internal teams with a structured, repeatable process to protect retention and sustain high performance through technological disruption.
  • For Independent Consultants: Scale your practice with validated diagnostics, client-facing deliverables, and a continuous optimization engine that drives recurring revenue.
Download the AI Human Readiness Checklist [PDF] →

Turnkey IP Licensing

Gain commercial access to a validated, field-tested framework for building high-performance teams. Stop spending hundreds of hours trying to build proprietary corporate culture systems from scratch.

  • For Consultants: Instantly expand your practice with high-margin, scalable diagnostic deliverables.
  • For HR Leaders: Own a permanent, standardized internal framework to scale leadership development across your entire workforce.

Bespoke Culture Architecture

Operationalize high-performance behaviors directly within daily workflows. Our platform provides a repeatable, field-tested framework for building high-performance teams through structured toolkits, step-by-step roadmaps, and guided practices.
  • Eliminate Friction: Move cross-functional groups from initial behavioral discovery to clear, objective team agreements within days.
  • Zero System Overhead: Deploy an enterprise-grade culture optimization model without the heavy operational burden of designing it in-house.
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High-Performance Activation

Move past standard “feel-good” workshops that fail to stick. Deliver an actionable framework for building high-performance teams that transforms abstract management theories into concrete, everyday workplace behaviors.
    • Accelerate Project Execution: Equip frontline managers with practical, behavior-based alignment tools that eliminate costly communication silos and project delays.
    • Sustain Performance Through Change: Deploy a structured optimization loop that tracks core team metrics before, during, and after major organizational or AI-driven disruption.
 

A Proven Framework for Building High-Performance Teams, Culture & Organizational Change

For over 30 years, the TIGERS® framework has helped mid-sized companies scale seamlessly and allowed executive consultants to deliver measurable organizational development. Built on six research-validated principles, our actionable system transforms abstract soft skills into a structured, high-impact strategy for lasting behavioral change.

Scale Culture & Leadership Intentionally

Designed for executive leadership, HR heads, and operations directors looking to align growing teams. Eliminates team friction, reduces costly turnover, and builds a self-sustaining leadership pipeline. Provides clear metrics to track accountability, trust, and collaboration across expanding departments.

License a Research-Backed OD Framework

Designed for independent consultants and fractional executives, scale your consulting practice beyond a "hours-for-dollar" model using a structured, repeatable system. Gain access to proprietary tools, turnkey facilitation materials, and a proven methodology that clients trust.

Proven Framework, Measurable Results

Move beyond vague soft skills with a structured methodology designed for tangible behavioral change.

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Years of Experience

A framework for bulding high-performance teams, organizational development & change management

Integrates with Existing Teams

Enhances your current leadership development programs and HR initiatives without starting from scratch.

30+ Years of Field-Tested Success

Trusted by organizations globally to build resilient cultures where high-performance teams thrive naturally.

Turn High-Trust Leadership Into Daily Team Practice

Framework for Building High-Performance Teams Leadership picture representing leader building trust and collaboration with new team members

Scalable Workforce Solutions Powered by the TIGERS® Framework

Whether you are a mid-sized company looking to align internal talent or an elite consultant scaling your practice, our research-backed system delivers the exact framework for building high-performance teams.

Framework for Building High-Peformance Teams represetnation of Professionals collaborating on organizational development and team leadership

Elite Organizational Development Licensing for Consultants

Scale your independent consulting or fractional practice by licensing ready-to-use, research-validated organizational development programs. Stop building custom materials from scratch and leverage tools you already use for measurable behavior improvement.

 

Framework for Building High-Performance Representation of Leaders collaborating around a laptop in a workplace setting

Build the Behavioral Foundation for High-Performance Teams

Transform abstract leadership concepts into predictable, daily workplace behaviors across your entire management layer. Train teams on the six research-validated pillars: Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success. Establish a unified operational language that drives cross-departmental accountability, psychological safety, and performance.

High-Trust Culture

Woman reviewing workplace development materials for high-trust culture change

I can't stress enough how transformative the course Mastering High-Trust Leadership was for me as a manager. This training addresses the specific needs of college graduates we are highing now.

Tana Geggerson HR Manager

Game changer for my consultancy.

Megan Finn Certified Financial & Operational Strategy Expert | Transforming Nonprofits & Small Businesses from Reactive to Strategic | BDO Certified + TIGERS Facilitator

What sets the TIGERS system apart is practicality and real-world applicability. The techniques gained improved hand-offs and plan execution.

Dan Shepard Operations

The TIGERS System equipped me with success behaviors within my teams. It saved me time resolving conflict because they handled misunderstandings themselves.

Tajul Islam Dolan Business Owner

We accomplished all of our development goals! It was a very positive experience. Thanks again from all of us at Costco.

Joan Bunker Costco Management

A Step-by-Step Framework for Building High-Performance Teams

Implementing sustainable culture change doesn’t happen by accident. Our structured process bridges the gap between leadership theory and everyday workplace habits, ensuring a measurable return on investment.

Choose Your TIGERS® Alignment Pathway

Select the engagement model that fits your goals, whether that means deploying internal training programs for a 50–500 employee company or securing an independent consultant licensing agreement.

Learn and Apply the 6 Research-Validated Principles

Ground your workforce or your consulting clients in our core behavioral pillars: Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success.

Reinforce Micro-Behaviors Between Sessions

Move past passive learning with micro-training tools, structured learning agreements, and peer coaching modules designed to cement real-world behavioral changes within the course offerings.

Scale and Measure Your Culture Transformation

Deploy the TIGERS Workforce Behavioral Profile™ to monitor accountability, reduce friction, identify behavior changes, and measure performance improvements over time.

Is Your Workforce Behavior Ready for AI Change?

Uncover the hidden friction points in your team's foundation before AI disrupts how work gets done. Assess whether your organization has the core behaviors needed to adapt without losing your best people.

Frequently Asked Questions

Are hidden behavioral friction points silently stalling your company's execution and driving up management burnout? While traditional leadership programs focus on abstract theories, operational success requires a structured framework that translates trust and accountability into daily, measurable workplace habits. Explore our executive insights below to see how we help mid-sized organizations bridge the manager alignment gap, or take our quick 3-Minute Culture Readiness Check right now to objectively pinpoint your team's top performance bottlenecks.

When execution slips or departments begin pointing fingers over delayed handoffs, the root cause is rarely a lack of skill—it is a breakdown in team behavioral agreements. In mid-sized organizations scaling past 50 employees, informal culture naturally fractures, creating a noticeable manager alignment gap.

To fix this friction, leaders must move past standard, "feel-good" workshops and deploy a structured framework for building high-performance teams. By establishing a unified operational language grounded in objective, measurable behaviors, teams learn to handle misunderstandings and coordinate cross-functional handoffs seamlessly, freeing executives from playing referee.

Tools like DISC and CliftonStrengths are excellent for building individual awareness, understanding personal work styles, or labeling strengths. However, they stop at the individual level and do not define the specific, collective rules a team needs to work well together.

The TIGERS 6 Principles™ organizational development system is designed to complement individual behavioral profiles by focusing entirely on the group dynamic. It translates abstract management theories into six research-validated, scalable workplace pillars: Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success. This structural architecture allows internal HR teams or independent growth consultants to move cross-functional groups from raw personality insights into clear, binding team accountability agreements within days.

Technological disruption and rapid change management fail when old workforce habits persist and a lack of psychological safety causes your best people to leave. Before implementing major automated workflows, operational leaders must measure if their team's behavioral foundation is stable enough to adapt without burning out.

Using predictive measurement and diagnostics, like the TIGERS Workforce Behavioral Profile™, executives can pinpoint hidden behavioral friction points and accountability gaps in minutes. This data-backed approach provides a repeatable, continuous optimization loop that protects employee retention, sustains high performance through technological disruption, and ensures organizational improvements are permanently sustained.

When a company doubles its headcount, informal culture naturally fractures. The communication methods that worked seamlessly at 30 people begin to break down, resulting in missed deadlines, duplicated efforts, and a sudden drop in execution. This isn't a problem you can solve by working harder or micromanaging; it is a structural infrastructure problem.
 
To scale execution smoothly without suffocating your talent, you must replace subjective oversight with a repeatable group behavioral process. The TIGERS 6 Principles™ system addresses this breakdown by shifting the burden of accountability from the manager to the group itself.
 
By utilizing the TIGERS Workforce Behavioral Profile™, you can objectively pinpoint exactly where interaction friction is stalling workflows. When your teams establish clear, collective agreements on how to practice Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success, they build a shared behavioral standard.
The result is a self-governing team environment. Frontline employees gain the framework to handle misunderstandings and enforce commitments among themselves, while executives are freed to focus entirely on business growth rather than daily firefighting.
 
When companies implement disruptive technological changes or automate core workflows, change management initiatives often fail because leaders flatten the organizational layers that carry team trust and coordination. Under intense speed and operational pressure, frontline managers are forced into firefighting mode, causing team trust to weaken and critical feedback to be avoided.
To protect your performance margins through a major technical restructuring, you need a practical, behavior-based delivery system rather than an academic theory. The TIGERS® Turnkey Organizational Development System solves this operational bottleneck by deploying a structured, three-pronged architecture that gives frontline managers zero-overhead tools to maintain team stability:
 
    1. Mastering High-Trust Leadership: Rather than treating culture as a soft metric, this track establishes trust as an objective, repeatable operational structure that keeps teams anchored under daily stress.
    2. The Power of Transformational Feedback: This component provides a streamlined developmental framework that allows managers to give clear, blame-free feedback, ensuring changing habits are addressed openly instead of avoided.
    3. The Team Synergy Accelerator: This facilitation protocol allows cross-functional teams to co-create their own behavioral norms, agreements, and accountability rules directly within their new automated workflows.

 
By shifting the burden of change from top-down enforcement to team-owned behavioral agreements, you insulate your workforce against AI disruption while creating a self-governing team environment that sustains performance long after the technology is deployed.
When team behavioral expectations are vague or unmeasured, responsibility naturally floats upward. Managers quickly find themselves trapped acting as the permanent fixer, referee, and reminder for every interpersonal friction point. This constant firefighting pulls critical time and energy away from strategic planning, coaching, and revenue growth—ultimately leading to severe management burnout.
 
To break this cycle, you must shift problem-solving ownership back to the team by establishing clear, shared boundaries. The TIGERS 6 Principles™ system addresses this by moving past standard, "feel-good" team building and introducing a structured behavioral architecture.
By equipping your teams with tools like Team Synergy Accelerator Training, employees co-create their own objective group norms grounded in Trust, Interdependence, Genuineness, Empathy, Risk Resolution, and Success. Because these expectations are concrete and group-owned, the team gains a unified operational language to address missed commitments and resolve misunderstandings among themselves before they escalate.
 
This structure completely redefines the manager’s role. Instead of playing referee, your managers simply support the team in maintaining the behavioral boundaries they built together. This slashes the operational overhead on your leadership layer, empowers employees to own their execution, and frees your managers to focus entirely on moving the business forward.

TIGERS® can complement existing leadership development rather than replace it. Many leadership programs focus on knowledge, skills, or individual leadership capabilities. TIGERS® adds a practical behavioral structure for applying those capabilities in the way people work together every day.

Organizations can use TIGERS® alongside their existing leadership programs to create clearer behavior expectations, strengthen team agreements, reinforce learning, and make workplace behavior more consistent across teams.

Losing elite engineering talent because a highly skilled technical leader lacks communication boundaries is a massive, costly operational drain. Brilliant technical minds are frequently promoted for their hard skills, but when they deliver critique or feedback that triggers immediate defensiveness, it fractures psychological safety and creates a toxic sub-culture of silent friction.
 
Traditional soft-skill coaching fails here because highly analytical leaders reject vague advice. They do not need academic theories on empathy; they need an objective, structured system.
The solution is to equip them with the Power of Transformational Feedback, a core component of the TIGERS® Turnkey Organizational Development System. This framework strips subjectivity out of communication by giving technical leaders a predictable, behavior-based feedback system they can apply like a diagnostic tool.
 
By grounding conversations in the TIGERS 6 Principles™, feedback shifts from personal or abrasive criticism to an objective analysis of group execution. Technical leaders learn to use Socratic questioning to identify operational bottlenecks without assigning blame. This targeted behavioral correction eliminates team friction, stops talent flight at the source, and transforms a brilliant individual contributor into a high-performance leader who scales the team rather than disrupting it.
 

The TIGERS® licensing pathway is designed for experienced consultants, facilitators, HR/OD professionals, trainers, and internal leaders who want a structured organizational development system they can use with clients or within their organization.

It is especially useful for professionals who already have expertise in leadership, team development, organizational development, or related work and want ready-to-use programs, facilitation resources, implementation tools, and a behavioral architecture they can build into their existing practice.

Yes. TIGERS® materials can be adapted to fit the needs, language, workflows, and learning goals of a client or organization while preserving the core TIGERS® 6 Principles and methodology.

Licensed professionals can tailor examples, applications, activities, and implementation approaches to the team or organization they are serving. This allows TIGERS® to fit existing leadership development, organizational development, and team processes without requiring a one-size-fits-all approach.

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