Empathy Training Offers a Positive Return on Investment
Disengaged employees are an avoidable workforce development mistake that has a huge impact on the bottom line. According to a Gallup poll, disengagement costs the US economy an estimated $450 to $500 billion annually. These lost earnings can be found in the cost of employee turnover, lost productivity, missed days of work and even stolen […]
Focus on EQ to Improve Workplace Communication
During hiring, training and team development, you are likely measuring your team members’ hard skills. If you overlook one important soft skill, however, your team might fail to communicate effectively causing conflict or confusion. Hard skills, such as efficiently using the company’s software programs, are easy to track through tests and are important for an […]
Women and Emotional Intelligence Excellence
Emotional intelligence. Is it an under deployed leadership trait? Is it a skill that a conscious leader brings to the table? Should it be considered criteria for selecting and advancing new leaders? These are good questions. When addressed in leadership selection and advancement criteria, the impact of training and advancing Emotionally Intelligent leaders with the […]
Re-Engaging Employees in 2016
You’ve revamped your interview process. You’ve focused your efforts on hiring the right people for the position. However, your team’s progress is stagnant. The problem might not be your company, but instead part of a worldwide employee engagement crisis. According to research from Gallup, employee engagement in the U.S. has remained low and stagnant since […]
Emotional Intelligence: The First Step to Leading with Empathy
The “E” in TIGERS®, empathy is one of the six common sense and researched-based principles required for high functioning group behavior. Deploying emotional intelligence is the first step to leading with empathy. When groups of employees cooperate well, business are more successful then businesses with a dog-eat-dog work culture. Empathy is important because it is […]
Losing It At Work Impacts Empathy
Mentally spiraling out of control at work is a symptom of stress and poor stress management skills that impacts workplace Empathy. Losing it at work, when taken to extremes, produces an emotionally hostile and physically dangerous workplace. This results in expensive lawsuits, which if defensible still cost a business more money to defend than […]
The Importance of Mindfulness in Leadership
Mindfulness. Emotional Intelligence. Being positive. These are terms that describe leaders who are conscious of their inner workings and how their behavior affects the workplace. These are leaders who take self-reflective steps to become more effective. Two important aspects of leadership that are often overlooked include positive thinking and mindfulness. Two important aspects of leadership […]
Leading on an Emotional Level
Emotional intelligence is an often overlooked leadership trait. It is the ability to identify and assess your own emotions and the emotions and feelings of those around you. Leading on an emotional level means that you understand how your words and actions affect others. Emotionally intelligent leaders understand how to overcome stress and help others […]
TIGERS Success Series 2013 Employee Engagement Blog Recap
Here is the 3rd part of a 5 part series recapping the blogs and articles posted in 2013. The Employee Engagement blog recap is loaded with great information on both employee engagement and disengagement in the workplace. But just what is employee engagement? By most definitions it is an employee’s level of involvement, emotional commitment, […]
Health and Engagement Goals Reduce High Health Care Costs
Stress kills. We all know this. So it makes good sense that executives who want to keep health costs to a minimum during shifts toward Obamacare would focus on employee health and engagement goals. As companies strive to keep workers healthier and stem the tide of higher health care costs, it is sensible to embrace […]