Learning Center

Reduce Workplace Conflict to Improve Productivity

Experienced educators often advise first year teachers not to crack a smile until after Christmas vacation. Obviously, the intent is to give students the impression that these teachers are tough, strong disciplinarians as opposed to being nice which could be interpreted as being a pushover. The extent to which this advice works varies widely depending […]

Encourage Risk-Taking to Bolster Team Building Success

Risk is defined as a ‘situation involving exposure to danger or failure.’  So when you mention the word, risk, several emotions come to mind such as: Fear Failure Stress Anxiety But without the element of risk, there would be no new discoveries, innovation, or progress – especially in the world of business. Without risk, organizations […]

Replace a Cut-Throat Work Culture with an Empathetic Culture To Spark Engagement

When you walk a mile in someone else’s shoes, you understand their situation, feelings, and motives. That’s empathy…and today’s corporations, leaders, and employees seem to come up short on this basic soft skill.   Empathy is a skill important to building good workforce relationships. When individuals are empathetic, they recognize emotions being experienced by another, […]

Kent Evan’s Pie in the Sky for the 4th of July Team Win

Deanna Wharwood gave me the great pleasure to speak on her radio program for Military personnel and their family members who are integrating back into civilian life.  So, when a friend told me about the Massive Care Package for U.S. Troops that has been recognized by Guinness Book of World Records for the largest pizza […]

Today’s Workplace Dynamic: A Culture of Bullies

Hitting the snooze button too many times because you dread getting up and going into work? Is it just another day filled with undue stress and turmoil? The kind of day that makes you want to tell the boss, “take this job and…. “ well, you know. For many, this is an everyday occurrence. These […]

Dealing With An Employee’s Death In The Workplace

Losing a co-worker to a sudden death is devistating to a family, community and most certainly the workplace. Here are a couple of resources that will help managers and HR Team Members. Training Judith Hurlburt, senior consultant and NLP coach, reports that how a death is handled by managers and HR is important to overall organizational health. […]

Has Civility Left The Building in Many Workplace Cultures?

Earlier this year, I conducted a survey of over 2800 HR professionals worldwide. I polled these business professionals to see what organizational values would emerge as top priorities to improve workplace relationships between employees and managers.   The results of the TIGERS survey ‘Trust and Communication’ seem to have good timing as there have been several […]

Civility in the Workplace Can Be Linked to Employee Absenteeism

Here’s an interesting statistic for HR Executives and Leadership Teams.  Employee absenteeism costs an estimated $225.8 billion a year in lost productivity in the United States.  This is a faily hefty chunk of change. So what prompts an employee to “call in sick?”  Are they really sick? When a co-worker uses the expression, “I need a […]