Empathy Isn’t Carrying Everyone’s Load
Empathy is not carrying everyone’s load, and how leaders confuse empathy with sympathy, rescuing, and trust. Empathy is one of the most misunderstood words in leadership. Some leaders hear it and think it means being kind. Others hear it and fear it means becoming depleted, over-responsible, or emotionally entangled in everyone else’s pain. Both views […]
Why Employees Love Empathetic Leaders
When you spend time and resources to recruit employees, obviously you want them to stay. Right? If so, empathy is a skill worth paying attention to. This is because empathetic leaders experience less turnover and are loved and appreciated by employees. Empathy works for me in two ways. First, it helps me understand a person’s […]
How to Love Your Flaws
This is true and would have been embarrassing if I hadn’t learned something. I missed the plane. I am blessed and cursed by high levels of attention and focus. In this instance I was traveling to a client 3 hours away and was waiting to board my flight in the first row by the attendant […]
Leading with empathy in the hybrid workplace
Leading with empathy in the hybrid workplace dispels many practices that drove the industrial revolution. For example, the old saying, “It’ business, not personal”, means that financials were more important than anything human. The problem is that for employees it is personal. It is also emotional. Sayings like this serve to discount feelings. It diminishes […]
What does effective listening look like?
“You’re not listening to me!” “They never pay attention to what I’m saying.” “I have nothing worthwhile to add.” In a technology oriented, high-speed work environment, communication is important. However, as people become more stressed and have more things to check off their to-do lists, effective listening fades into the background. To ensure that you […]
Do you have empathy for leaders?
Empathy for leaders like Derek Alexander, the protagonist in our soon-to-be-released book, is hit or miss. Perhaps you know someone like Derek. Perhaps you worked for someone like Derek in the past – maybe even now. Like Derek, many people who excel in their jobs, and want more autonomy and opportunity for advancement, accept leadership […]
Why Empathy Is A Critical Skill For Workplace Success
The ability to connect with others is vital to not only your personal relationships, but also your success as a leader and a co-worker. When you use empathy, you open the door to important, constructive conversations and improved workplace understanding. Empathy is a critical skill for all levels of workplace operation. Empathy does not mean […]
The Real Value of Empathetic Leaders in the Workplace
As a soft skill, empathy isn’t always easy to assess. During the hiring process, it often goes overlooked as a necessary attribute for success. This is a mistake for hiring managers. Empathetic leaders are valuable and important for a strong workplace culture. Empathy in the workplace is a universal team principle. It is the desire […]
Empathy Battles Workplace Toxicity
Workplace toxicity can present in many different forms. It also comes from many directions and from different people. Let’s include both peers and managers to the list of people who contribute to workplace toxicity. Toxic behavior can be anything from narcissistic behavior to bullying to blaming others. Workplace toxicity slowly erodes trust and productivity among […]
Empathy Builds Effective Leaders
Empathy is not a new concept. All just societies incorporate empathy their into social norms. However, empathy is now moving to the top of the list as an essential skill leaders need to be successful in 2018 and beyond. Why is that? Technology is growing and changing at a rapid pace. […]