2013 Business Trends Emerging in the “New Economy”
What do I see for business trends in 2013? I see “opportunity” for individuals and organizations that have their team ducks in a row! Based on my experience and our collaborative research with other industry thought leaders – there are three trends that I see for consultants and contract workers, businesses and employees. Trend #1 […]
The Proof That Employee Recognition Results In Improved Retention
Recognition and feeling that what you do makes a difference is a psychological drive. It is part of the human condition to learn and grow. This has been something social psychologists have promoted since Maslow wrote his thesis on human performance. It is not surprising that a recent workforce survey would produce similar results. According […]
Ben & Jerry’s: Cultivating A Human Culture in Business
A business associate from London and I were having breakfast when she said, “At Will employment is inhuman. Isn’t that an excuse for bad bosses to shirk their responsibility to their employees by simply cutting their losses any time they want to?” I think so. When poor leadership planning and decisions result in layoffs or […]
TIGERS Success Series 2012 “Work Place Culture – What Works and What Doesn’t” Blog Recap – Part 5
Here it is – part 5…and the last…of my 2012 blog series, “Workplace Culture – What Works and What Doesn’t.” Did I save the best topic for last? Maybe…you be the judge. Workplace dynamics affects us all. Whether you work for a small business or a large organization, business cultures all share one thing in […]
TIGERS Success Series 2012 “Kudos” to Progressive Leaders and Organizations Blog Recap – Part 4
I grew tired of all the negative economic news that seemed to engulf us in 2012. …and I’m sure most of you did too. From iconic companies saying their final farewells and closing their doors to stagnant unemployment rates, it was enough to make you want to crawl under a rock. So I am dedicating […]
TIGERS Success Series 2012 “Best of” Employee Engagement (or Lack of) Blog Recap – Part 3
Here is part 3 of a 5 part series recapping my blogs and articles of 2012. This particular blog is packed with tons of great information on both employee engagement and disengagement in the workplace. To put it another way…these blogs represent the “best” and “worst” of employee behavior. Over the past year, I posted […]
The Changing Landscape Of Millennial Motivations
From a team perspective, hiring and Onboarding new employees who will make it through the storming stage of team dynamics successfully is an issue. The savvy manager understands how important it is to have a process in place to onboard employees. The TIGERS® perspective is that group storming can be minimized with good systems and […]
Do Boomers, Gen X and Millennial Employees Get Along?
Do Boomer, Gen X and Millennial employees work well together? As the workforce ages, there appears to be a surprising degree of generational harmony, not conflict in the workplace. Despite the demographic shift that is making the nation’s workforce older, a national survey commissioned by the Fairfax County Economic Development Authority (FCEDA) finds that working Americans from […]
When Doing Your Job Means Customers Are Unhappy Is Bad For Business
TIGERS advocates for empowered employees who can solve problems at their work level. This means that they have the power to provide excellent customer service, solve problems and resolve issues. However, behind many poor customer service experiences there is an employee following protocol—and most are not happy about it, according to a recent Maritz Research […]
Thriving in the Wake of the Great Recession: Part 3 – What is Possible
This is the 3rd part of a 3 part series blog where I provide insight on how businesses and organizations can move forward quickly after a debilitating recession to regain profitability and retain their top performing employees. Research collected from the past 3 recessions by the Harvard Business Review showed that only 9% of businesses […]